Thursday, March 29, 2012

Bluetooth keyboard/mouse disconnects frequently in Windows 7 laptops

SOLUTION:


1] Start > All Programs > Accessories > right click 'Command Prompt' > select 'Run as Administrator'.

2] Type the command as follows and hit Enter key
  • powercfg -devicequery wake_programmable
the above command will list devices that are user-configurable/disabled to wake up from sleep/stanby/hibernate.


Note: If your bluetooth device name is not listed using above command, then go to control panel > click keyboard/mouse properties > select Hardware tab > note your bluetooth keyboard/mouse device name.

3] Now type the command as follows and hit Enter key.
  • powercfg -deviceenablewake <device name>
For example if your device name is Microsoft Bluetooth Notebook Mouse5000, then type as follows,
  • powercfg -deviceenablewake "Microsoft Bluetooth Notebook Mouse5000"




4] Exit and restart your laptop to take effect.

5] Now you can check that your device is enabled to wake up at any sleep state by using the command below.
  • powercfg -devicequery wake_from_any
the above command will return all devices that support waking the system from any sleep state. Your bluetooth device keyboard/mouse must be listed here.

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