Bluetooth keyboard/mouse disconnects frequently in Windows 7 laptops

SOLUTION:

1] Start > All Programs > Accessories > right click 'Command Prompt' > select 'Run as Administrator'.

2] Type the command as follows and hit Enter key

• powercfg -devicequery wake_programmable

the above command will list devices that are user-configurable/disabled to wake up from sleep/stanby/hibernate.

Note: If your bluetooth device name is not listed using above command, then go to control panel > click keyboard/mouse properties > select Hardware tab > note your bluetooth keyboard/mouse device name.

3] Now type the command as follows and hit Enter key.

• powercfg -deviceenablewake <device name>

For example if your device name is Microsoft Bluetooth Notebook Mouse5000, then type as follows,

• powercfg -deviceenablewake "Microsoft Bluetooth Notebook Mouse5000"

4] Exit and restart your laptop to take effect.

5] Now you can check that your device is enabled to wake up at any sleep state by using the command below.

• powercfg -devicequery wake_from_any

the above command will return all devices that support waking the system from any sleep state. Your bluetooth device keyboard/mouse must be listed here.